Stop and Shop Reviews

Based on 8 customer reviews and online research, stopandshop.com has a consumer rating of 3.5 out of 5 stars, indicating that most customers are generally satisfied with Stop and Shop.

3.5 / 5.0

8 Reviews

5 Stars(4)

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4 Stars(1)

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3 Stars(0)

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2 Stars(1)

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1 Star(2)

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Customer Reviews (8)

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Michele King
Posted on 05/13/2021
Retired

Highly recommended services at above quality levels of professionalism, with caring personalities needed to execute a difficult task in a most timely manner!

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Alicia Mason
Posted on 04/22/2021
The best ever deli department ever

I want to thank Lisa the supervisor at super stop and shop in Southington CT she went above and beyond all my expectations in such a short notice, this also includes all of their employees (you now who you are). I truly thank all of you

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Guest
Posted on 03/07/2021
Stop and Shop in Monroe,NJ is so…

Stop and Shop in Monroe,NJ is so unfriendly and short staffed. A few years ago I complained about the same problem, obviously nothing was corrected. Go to the store early in the morning to pick up a couple items there’s 1 register opened. Of course the person in front of you is doing their weekly shopping. Go over to self checkout, which I don’t agree with, that’s taking a job away from someone who needs it. Cashier stands there in case you need help, very unfriendly, you don’t get a greeting a thank you, just a blank look when you leave. Complained about her years ago. Obviously she wasn’t trained in customer friendliness. They are pretty much all like that. Main reason why I don’t shop there anymore, just when I’m desperate I’ll go. I guess us spending our hard earned money there doesn’t need to be acknowledged

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Billy Mitchelle
Posted on 12/19/2020
Rudest Manager Ever

My cashier put the wrong gift card through my order 4 times. Argued with me about it and scoffed at me loudly when I moved my groceries back on the belt so they were not close to the person's in front of me. She put in the wrong amount for the cash payment and argued with my daughter and I that she did not. She counted the 20 dollar bills at 10 dollar bills. She could not fix the problems without help. We talked to Jeff, the store manager and he was even more rude than his cashier. He told us we got what we wanted and walked away, turning his back to us! No apology, no have a good day, no Merry Christmas! I have lived on Cape for 30 years and I have never been treated like this before.

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Arthur Shaw
Posted on 10/06/2020
Horrible Supermarket!

The store will rip you off the deli department is the worst the workers act like they were in prison working behind the deli counter the prices are very high go to ShopRite they take care of you there and their prices are very good

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Guest
Posted on 09/07/2020
Gluten free options

I've recently been diagnosed with celiac disease so going food shopping was going to be a whole new experience for me. I was overwhelmed thinking I'd be there for hours reading labels. I never noticed before (because I had no reason to) but most products offer a gluten free option. I felt so much better about the lifestyle change after going shopping today. The gluten free tabs made my shopping experience so much easier. Thank you!

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Jeffery Black
Posted on 07/12/2020
Super stop and shop grocery store on…

Super stop and shop grocery store on Northampton St in Holyoke,MA, is the freshest and greatest company to shop for. They always have such fresh produce and an exceptionally, friendly, and wide variety, delicatessen! Both the men behind the counter, are so knowledgeable and really go out of their way to be courteous and kind to the customer. The butcher shop keeps the meat selection stocked well up so you have a lot to choose from. They also, through this covid virus, do their best to keep paper towels and toilet paper in stock. The bakery is closed to the public, but they bake fresh cakes, pies, and cookies, for the taking. The stocking staff and all staff have worked so so hard, during the covid virus, to keep the store user friendly, now in these difficult times. They all really deserve recognition for their long hours and hard work! Thank you Nothampton St Stop and Shop for all you done now through covid, and even beforehand!

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Riley Peterson
Posted on 06/05/2020
Home health aide

I shop for Hellmann's vegan mayonaise when available stop n shop has this item but stock is not enough The Tofurky menu is always stocked The Upton's naturals are in good stock The plants-based meals are good but recently the lines are a bit long due to the covid19 crisis therefore I am planning a trip sooner hopefully not later I planning for July fourth shopping for potatoes and mayonnaise I hope the shelves are stocked with my food preferences because I am gaining unnecessary weight using food not tailored to my doctors orders I pride myself on eating the healthiest food because I am a retired certified home health aide and senior citizen I must practice social distancing therefore my curfew is to arrive at the store Thursday morning between six thirty and eight. I hope to shop soon.

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